PRIVACY POLICY

Last Updated: April 15, 2026

1. Introduction

Lifeline Assurance ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS messaging, email communication, appointment reminders, and website tracking tools.

By using our services or opting into communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, phone number, email address, and other contact details when you:

-Fill out a form

-Schedule an appointment

-Request information

Communication Data

If you opt in, we store records of your consent, SMS/email preferences, and opt-out activity.

Website Usage Data

We may collect technical data such as:

-IP address

-Browser type

-Pages visited

-Interaction behavior

Appointment Data

If you schedule services, we may collect relevant details to manage your appointment.

3. How We Use Your Information

We use your information to:

Provide services and support

Send appointment confirmations and reminders

Send SMS and email communications (only if you opt in)

Improve website performance and user experience

Maintain compliance with A2P and communication regulations

4. Cookies and Tracking

We use cookies and tracking tools to improve your experience and analyze website performance. You may disable cookies in your browser settings.

5. Information Sharing

We do NOT sell your personal information.

We do NOT share:

-Mobile numbers

-SMS opt-in data

-Consent records

We may only share data with:

-Trusted service providers (CRM, SMS tools, scheduling tools)

-Legal authorities if required

-Business transfers (if applicable)

6. Your Choices

SMS Opt-Out

Reply STOP to unsubscribe anytime.

Email Opt-Out

Click the unsubscribe link in any email.

Data Requests

You may request access, correction, or deletion of your data.

7. Data Security

We use reasonable safeguards to protect your information, but no system is 100% secure.

8. Children’s Privacy

Our services are not intended for children under 13.

9. Updates

We may update this policy anytime. Changes will be posted on this page.

10. Contact Information

Lifeline Assurance
Jacksonville, NC

📞 781-856-2331
📧 [email protected]